Alert Catcher
IT Secutity
Alert Catcher app for Jira allows you to consolidate IT alerts that emanate from SIEM and EMS systems. All alerts, incidents, and notifications can be customized on the basis of preference, with escalations creating tickets in Jira Software & Jira Service Management.
Overview
Manage connections with 3rd-party systems
After creating new connection, Alert Catcher creates endpoint for creating incidents. Instead of Jira REST API, for creating/updating incidents you can use alert id from the 3-rd party system unlike from Jira issue key.
Set API token for every connection
You don't need to use Bearer auth for creating incidents(like in Jira REST API). Alert Catcher creates API token for every connection.
Manage rules
Rules allow you to work with incident's "triggers".
More details
Alert Catcher is app for Jira to manage alerts from 3rd-party systems.
The key features of app:
● Custom endpoint for creating and updating incidents. For updating incidents you can use alert id instead of Jira issue key.● Ability to group incidents by rule and create mass incidents.● Custom restrictions for creating and updating incidents.