Customer Card

The "Customer Card" plugin adds a button to the Jira Service Management agent dashboard and provides a transition to the client profile. It allows the Jira SM agent to quickly find, view, and add additional client information who created a service request.

• View a list of requests previously received from the client
• View a list of requests from other clients in the client's organization
• View information from the client profile
• Create requests with pre-filled fields from a client profile
• Selecting another client to display all related data
• Cancel, change or update an existing client requests