Softlist
Get a free consultation!
Leave your contact information and we will contact you.
By pressing "Submit" you agree to the Privacy Policy of this site.

Customer Card

Quickly access to all information about the customer who created a service request in Jira Service Management
Overview
The "Customer Card" plugin adds a button to the Jira Service Management agent dashboard and provides a transition to the client profile. It allows the Jira SM agent to quickly find, view, and add additional client information who created a service request.

  • View a list of requests previously received from the client
  • View a list of requests from other clients in the client's organization
  • View information from the client profile
  • Create requests with pre-filled fields from a client profile
  • Selecting another client to display all related data
  • Cancel, change or update an existing client requests
Jira Cloud
Jira Data Center